- Singapore’s Changi Airport has been voted the world’s best airport for 2016
- The award was announced in this year’s Skytrax World’s Airport Awards at Cologne, Germany
- It has been the 4th year in a row Changi Airport was feted the title
- The top list is dominated by Asian airports in Japan, South Korea and SE Asia
MANILA, Philippines – Singapore’s Changi Airport retained its title as the “World’s Best airport” in this year’s Skytrax World’s Airport Awards announced in Cologne, Germany on Wednesday, March 16.
Changi Airport was voted the world’s best seven times in the past; including 4 consecutive times over the past 4 years. The ceremony was held at the Passenger Terminal EXPO in Cologne.
Skytrax’s Edward Plaisted said Singapore’s premiere gateway is a favorite among traveling passengers because of its “continuing ability to be able to innovate in product and service options for its customers, and to make the experience as relaxing and comfortable as possible.”
In a statement, CEO of Changi Airport Group Mr. Lee Seow Hiang described the feat as a significant achievement and a clear affirmation that they ‘continue to hit the right notes’ in their pursuit of service excellence.
“We do not take this recognition for granted; it is the extraordinary effort and commitment of the entire airport community that drives Changi’s success,” Lee said. “We thank our passengers and partners alike for their continued support and confidence in us.”
Changi Airport, which also won Asia’s Best Airport and Best Airport in Leisure Amenities awards, is joined in the top ten list by 6 other Asian airports, including one in the Middle East, and three others from Europe.
The top ten best airports in the world are:
- Singapore Changi Airport (Singapore)
- Incheon International Airport (South Korea)
- Munich Airport (Germany)
- Tokyo International Airport Haneda (Japan)
- Hong Kong International Airport (HK)
- Chubu Centrair International Airport (Japan)
- Zurich Airport (Switzerland)
- London Heathrow Airport (United Kingdom)
- Kansai International Airport (Japan)
- Hamad International Airport (Qatar)
Other awards include Most Improved Airport for Hanoi Noi Bai (Vietnam); Best Airport Dining for Narita Airport (Japan); Best for Baggage Delivery for Kansai Airport (Japan); Best Airport Shopping for London Heathrow (UK); Cleanest Airport for Tokyo Haneda (Japan); and Best Airport Hotel for Crown Plaza Changi.
Denver Airport (no. 28) is Best Airport in North America, Hong Kong is Best in Immigration Services, Vancouver Airport (no. 14) is Best Airport in North America, and Zurich Airport as Best in Security Processing.
The ranking is based on surveys among 13.5 million passengers worldwide across 106 countries and 550 airports. Customer satisfaction are evaluated across 39 categories of service and product from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.
View the complete list of 100 best airport here and the other awards here.
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